Privacy Policy - Studio Virupa

At Studio Virupa ("SV"), we prioritize the privacy and security of your information. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website www.studiovirupa.com and any other communication channels owned by SV. By using our services, you agree to the terms of this Privacy Policy. If you have any queries, please feel free to reach out to us at enquiries@studiovirupa.com.

Collection of Personal Information

We collect personally identifiable information to enhance your shopping experience, fulfil orders, and inform you about our products and promotions. This information includes your name, billing and shipping address, email address, phone number, and financial details. We ensure the security of your transactions and only retain partial credit card information, such as the last four digits.

Use of Personal Information

Your personal information is used to provide requested services, communicate about products, improve your online experience, and analyze sales and traffic patterns. Aggregate statistical data may be shared with third parties, and we may disclose your personal information when required by law or to protect our users and rights.

Information Sharing and Disclosure

We may disclose your personal information when required by law or to protect our users and rights. We do not retain full credit card information, and your privacy preferences are respected regarding email and SMS communication.

Email Communication

We may send emails to notify you about new arrivals and special events, with a frequency of up to twice a week. You will only receive emails if you opt-in, and you can opt-out at any time by contacting us at enquiries@studiovirupa.com. We also send emails related to order confirmation, tracking information, and customer inquiries.

SMS Communication

For order-related communication, we may send SMS notifications to confirm orders, provide tracking information, or respond to inquiries you raise.

Social Media Interaction

While we engage with customers on social media platforms, please note that information shared on these platforms may be visible to others, and we cannot constantly monitor all interactions.

Use of Cookies

SV uses cookies to identify website visitors and enhance their online experience. Cookies help us understand user behaviour and preferences, allowing us to serve you better. Information collected through cookies includes login duration and frequency, aiding us in improving our services.

Data Security

We prioritize the security of your information and employ measures to protect it from unauthorized access, disclosure, or alteration. Our payment gateway partner manages financial transactions securely.

Children's Privacy

While SV is family-friendly, we do not knowingly collect personal information from minors. Our website and marketing materials are not directed at children.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country. We rely on recognized transfer mechanisms to ensure data protection during international transfers.

How to Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy or the handling of your information, please contact us at enquiries@studiovirupa.com. We are committed to addressing your inquiries promptly and transparently.